Easier. Faster. More versatile.
After intensive development and a lot of feedback from practice, we present to you: DocMed 2.0 – with new functions, a clear design and a significantly expanded product selection.
In this article, we'll show you what's changed, what new options you now have - and how you can switch from the old to the new shop in just a few steps.
What's new?
1. Fast & secure login
From now on, you no longer need a password . Simply log in with your email address and receive a 6-digit security code that gives you access to your customer account – quickly, conveniently, and securely.
2. More products, more choice
Our product range has been extensively expanded: you will now find far more products than in the old shop – including many exclusive items for medical and nursing needs .
And the best part: new products are added every day!
If you subscribe to our newsletter , you will always stay up to date – with the latest product highlights, new releases and exclusive offers directly in your inbox.
3. Manage multiple delivery addresses
Ideal for institutions with different locations or private users who want to send orders to relatives : Create multiple delivery addresses and choose flexibly for each order.
4. Filter products by application
Whether care, hygiene, diagnostics or emergency care – with our new filter system you can now find the right products even faster according to area of application or target group.
5. Order products by subscription
Never forget anything again: With the subscription function, you can conveniently reorder regularly needed items automatically – individually customizable, cancelable at any time.
6. Order products by subscription
Never forget anything again: With the subscription function, you can conveniently and automatically reorder items you need regularly – according to your needs.
You determine the delivery interval and we take care of the rest:
At the desired time, an order with your selected products will be created and sent directly to you.
The subscription can of course be canceled at any time .
You can adjust your selection at any time—if you need more or less—or even add more products . This way, you remain flexible and always have the best possible supply.
Tip: You can easily view, manage, or pause your active subscriptions at any time in your customer profile.
7. Express shopping cart ( available soon)
The express shopping cart is currently still under development but is expected to be activated in the coming weeks .
This feature will allow you to search for products specifically by EAN, SKU, or PZN and add them to your shopping cart particularly quickly. Ideal for professional users who know exactly what they need and don't want to waste time.
Simple. Fast. Direct.
8. Request prices & offers
Do you have special requirements or need larger quantities? Simply use the new feature to request prices or customized offers directly in the product area – straightforward and transparent.
You can easily view, manage, or re-request your requested offers in your customer profile . This way, you can always keep track of current or past requests and respond quickly if necessary.
9. Free shipping from 49 €
Calculate even better: For orders over €49, we deliver free of charge – quickly, reliably and directly to you.
10. New: Directly accessible via chat
Do you have questions, need support or just want to get some quick information?
From now on you can also reach us via live chat directly in the shop!
Whether it's about products, orders, or technical questions – our team will help you quickly, personally, and easily .
You can find the chat function at the bottom right of every shop page – just click on it and start the conversation.
11. Offer of the week
From now on, you will find a new highlight from our range every week – exclusively discounted and only available for a short time!
Every 7 days, we select selected products from various categories and offer them at particularly attractive prices . So, checking out our shop regularly is twice as worthwhile!
Tip: Subscribe to our newsletter so you don’t miss the offer of the week.
Even more features for B2B customers – coming soon
Our new online shop is just the beginning. In the coming weeks and months, we will be developing additional features specifically for our business customers to make the shopping process even more efficient and personalized.
Stay tuned – we will keep you informed about all new features via newsletter and directly in the customer area.
All the advantages at a glance:
Convenient login without password
Clear customer account & order history
Intelligent product search by application area
Quantity and quotation inquiries directly in the shop
More delivery addresses for more flexibility
Subscription models
Extended product catalog
Express order
Free shipping from 49 €
Chat support function
Who is the new shop for?
Care services & facilities
Pharmacies & doctor's offices
Outpatient services & hospitals
Relatives who care at home
Couples & families who support each other
Private individuals with regular care needs
Switch now – How it works:
Insert graphic from Canva step by step
Questions or feedback?
We're here for you! If you have any questions or problems, our customer service team will be happy to help:
shop@docmed.de | [ 0234 - 357 905 59 ]
Welcome to DocMed 2.0 – Serving your health.
