This digital accessibility statement applies to the website www.docmed.de, in particular the online shop integrated therein, through which our products and services can be ordered and paid for electronically. Our goal is to provide all users with barrier-free access to our information, products, and services – regardless of age, disability, or technology used.

are we subject to the requirements of the Accessibility Strengthening Act (BFSG) in conjunction with the European standard EN 301 549. These requirements are based on the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA. These rules require that our online services are: perceivable (for people with visual or hearing impairments), operable (e.g., using a keyboard or screen reader software), understandable (through logical structure and clear language), and robust (compatible with various assistive technologies).

We have implemented a variety of technical and design measures to ensure the accessibility of our online shop. Perceivability: Alternative texts for images enable the understanding of visual content via screen readers. Subtitles for videos support deaf or hard-of-hearing users. Strong color contrasts between text and background promote readability. Responsive display ensures good usability on all devices. Scalable content remains legible and operable even when zoomed (up to 200%). Operability: All page functions can be fully operated via keyboard. Interactive elements (e.g., buttons, forms) are correctly focusable. Accessible CAPTCHAs do not require visual identification and can also be solved via logic questions. Navigation is clear and well-structured, with understandable menus, breadcrumbs, and links. Understandability: Forms offer clearly labeled fields, helpful hints, and understandable error messages. Missing inputs are clearly indicated by text and color cues. Content is linguistically formulated so that it is also understandable for people with cognitive impairments. Robustness: Our source code (HTML/CSS) is regularly checked for technical validity. The pages are compatible with all common screen readers and assistive systems. Structure and content remain the same regardless of the browser used.

The entire ordering process – from product selection and the shopping cart to payment processing – is designed to: be navigable via keyboard, feature logical input fields, be easily managed using clear buttons, and be fully accessible to screen readers. Also

Despite every effort, it may be the case that individual contents or functions are not yet fully accessible. For example: isolated embedded external content or tools, older PDF documents without complete semantic tagging. We are continuously working to identify and eliminate such barriers.

Have you discovered a barrier or do you require assistance using our services?

If so, we look forward to hearing from you:

Email: shop@docmed.de

Phone:+49 (0)234 1234567

We will review your request as quickly as possible and get back to you with a response.

If you are not satisfied with our response or have not received a reply, you may contact the responsible authority: Marktüberwachungsstelle der Länder (MLBF) c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt Postfach 39 11 55 39135 Magdeburg Email: MLBF@ms.sachsen-anhalt.de Phone: +49 391 567 4530

- New images, icons & media: All visual content will be provided with descriptive alt texts.

- Improvement of responsive design: Optimization of display and usability on all devices (desktop, tablet, mobile).

- New buttons: All newly introduced buttons will receive clear ARIA labels so that screen readers can accurately convey their function.

- Keyboard accessibility: Website navigation and interaction have been made possible via keyboard.

- Breadcrumbs integrated to make navigation clearer, more accessible, and more intuitive for users.